We make it easy

to administer your programs

Benefits Administration

Proper administration of your benefits plans can be complicated, time consuming and requires constant attention. We provide smart resources to help administer employee benefits. Our benefits administration department includes Benefits Enrollment Specialists, Bill Auditors, Benefits Administration Coordinators, and a Benefits System Implementation Specialist. For clients using enrollment forms, we can take the paper off your desk and process all enrollments, terminations and changes with each carrier. For clients seeking automation and employee self-service, we offer Employee Navigator enrollment technology or the services of our system implementation specialists. For clients with an existing system, we can support you in a variety of ways with our Enhanced Service Model. These services are customized to each client and include, but are not limited to:

  • Project management of system implementation and migration
  • Project management of carrier file feed implementation
  • Benefit systems configuration
  • New hire kit distribution and communication of reminders
  • QLE approvals
  • Dependent verification
  • EOI reminders and approvals
  • Electronic Error File report review and resolution
  • Flex and COBRA audits
  • Bill audits
  • Employee Contribution audits

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