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Employee Advocacy

Our world class customer experience includes the support we provide to employees as well as dependents. Our knowledgeable Client Advocates answer employee benefits coverage and claims questions, investigate and resolve enrollment and eligibility issues, and assist with claims inquiries and appeals. We are not a call center. Rather, we dedicate a specific Client Advocate to …

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Employee Education

We understand that insurance and benefits are confusing and employees often don’t understand or value their programs. Northwestern Benefit is here to help. We create customized communications campaigns that educate employees through a combination of open enrollment meetings, videos, benefits guides, total compensation statements, and new hire orientation. We access innovative communication tools and technologies …

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Benefits Administration

Proper administration of your benefits plans can be complicated, time consuming and requires constant attention. We provide smart resources to help administer employee benefits. Our benefits administration department includes Benefits Enrollment Specialists, Bill Auditors, Benefits Administration Coordinators, and a Benefits System Implementation Specialist. For clients using enrollment forms, we can take the paper off your …

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Compliance

Providing health and welfare benefits is an increasingly complex element of any business, and there are significant risks for non-compliance. We ensure that clients rest easy by taking the lead on program compliance. Our Employee Benefit Counsel and Benefits Consultants will update you regularly on regulatory and legislative issues, as well as any changes that …

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Worksite Benefits

Northwestern Benefit works from a needs-based approach rather than a product-based approach. Our recommendations are designed to complement your existing group benefits, streamline products and help enhance the value of the overall benefit package. Our Worksite Specialists work directly with you to determine the best products for your workforce. Worksite benefits play a significant role …

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Wellness

In today’s competitive market, businesses understand that having an integrated workplace wellness program is critical to their success. Wellness programs not only optimize employee health, enhance work performance and help manage healthcare costs, but they also are often an essential part of a positive work culture. Our wellness team is here to help you successfully …

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Strategic Planning

We begin by asking great questions. We take the time to listen and to understand what is unique about your organization, including your overall business goals, culture, and how benefits can help achieve organizational objectives. We delve into what is working today and what problems you are trying to solve. Our team then uses this …

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Services

Our Services Not just technology. Not just an annual meeting. Not just the occasional phone call. Northwestern Benefit provides you with a range of services that support your on-going employee benefits needs. From a trusted advisor to guide you, meaningful analytics and proactive compliance reviews to comprehensive administrative support and caring advocates for your employees …

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Careers

Our unique corporate philosophy and business model separate Northwestern Benefit from other organizations. The defining characteristics of our corporate culture are integrity, respect and service. We recruit and retain extraordinary people. We have developed an extremely talented team that is truly invested in Northwestern Benefit, our vision and the companies we serve. Are you intentionally …

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Welcome to Northwestern Benefit

How we are intentionally different Northwestern Benefit, a OneDigital Company, is different by design. We assemble consulting and customer service teams for each client and evaluate them according to customer retention and satisfaction. Our driving force is to make life easier for you and your employees. From the quality of our people, resources and technology …

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