How we are intentionally different
Northwestern Benefit is different by design. We assemble consulting and customer service teams for each client and evaluate them according to customer retention and satisfaction. Our driving force is to make life easier for you and your employees. From the quality of our people, resources and technology to the breadth and depth of our products and services, we constantly challenge ourselves to excel on your behalf. Acting with integrity and purpose, we view every interaction as an opportunity to perform with excellence and authenticity.
What our clients have to say
"I have always highly recommended the Northwestern Benefit brokers for my own companies (used them twice now) and to other HR professionals at other companies."
Consultant, facilities management company
"Your team at Northwestern has jumped in and worked hard to quickly correct these issues and it has been no simple task. I just wanted to express my gratitude for their willingness to go the extra mile for our associates and for making my life much easier going through this process."
Human Resources Manager, automotive company
"She provided superior customer service. Her replies to my inquiries were prompt and she was pro-active in subsequent follow-up correspondence. She personally interceded and advocated for me throughout my difficulties."
Employee, county government
"Thanks to you, this issue has been resolved both quickly and thoroughly. Thank you again so much for all your help with our employee’s dental work. Have I told you lately how amazing you are???? Well you are!! Thank you so much for jumping on this one."
HR Manager, trucking company
" I was able to get my 2 month issue solved with just one try. Thank soooooo much and I received everything I needed."
Employee, patient support services firm
"I am so glad to have you working on our account. You demonstrate a level of care that is unparalleled in what I’ve experienced. You truly have gone above and beyond and I greatly appreciate it."
HR Director, systems company
"For me, it's not just about the renewal. Any broker can call me up before renewals begin. [Our Consultant] is hands on all year through and it's the extra customer service pieces that Northwestern provides (EDUCATION!) that keeps me hanging up on all those other brokers calling for my business."
HR Manager, private hospital